By centring support around a person, their plan, and what is important to them, support staff empower individuals to lead meaningful lives rooted in choice and inclusion. The professionals who conduct person-centred or person-directed planning are often separated from the teams providing direct support, which can leave support professionals without a strong connection to the plan, resulting in a disconnect between the purpose of the planning and the outcomes for people receiving support. To close this gap, direct support professionals should be empowered with the skills and knowledge to continue the planning journey long after the initial planning stage.
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